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Privacy policy

Last updated: November 11, 2026

PTSMOTORSPORTS operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). PTSMOTORSPORTS is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
  • Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
  • Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at lance.puckett@yahoo.com. You can find our other contact details on our contact information policy.

Refund & Returns Policy

Return requests must be made within 30 days of delivery. All returns require authorization before merchandise is sent back.

Return Condition

To qualify for a refund, merchandise must be unopened, unused, uninstalled, unaltered, undamaged, and returned in its original manufacturer packaging with all parts, hardware, instructions, labels, accessories, and other contents. Merchandise showing signs of installation, mounting, use, wear, modification, damage, missing components, or damaged retail packaging may be refused or returned to the customer.

Customer Fitment Responsibility

The customer is responsible for verifying correct fitment before ordering. This includes confirming the applicable year, make, model, submodel, trim, engine, dimensions, specifications, manufacturer or OEM part number, and any modifications that may affect compatibility. Product titles, photographs, distributor feeds, website fitment tools, compatibility tables, and search results are provided as helpful references and do not replace the customer's responsibility to verify the correct part before purchase and installation.

$19.99 Restocking Fee

Approved returns are subject to a $19.99 restocking and processing fee, which will be deducted from the refund. The fee will not be charged when the return is caused by a verified fulfillment error by PTS Motorsports or where applicable law requires otherwise.

Return Shipping

Except for a verified fulfillment error by PTS Motorsports, the customer is responsible for return shipping charges, appropriate insurance, and safe delivery of the merchandise to the authorized return location. Original shipping charges are non-refundable except where required by law. A trackable return method is strongly recommended.

Return Authorization & Location

Contact PTS Motorsports and obtain return instructions before sending any product back. Products may ship from different distributor or fulfillment facilities, and the correct return address may differ from the address shown on the original shipment. Unauthorized returns, refused deliveries, or merchandise sent to the wrong location may be delayed, refused, or subject to additional shipping charges.

Items That May Be Non-Returnable

Unless applicable law requires otherwise, items that have been opened, installed, activated, programmed, filled, used, or otherwise removed from new resalable condition may be non-returnable. This can include electrical or electronic components, batteries, oils and fluids, chemicals, programmed items, special-order merchandise, personalized products, final-sale or closeout items, certain safety equipment, and any product identified as non-returnable on the product listing.

Damaged, Defective, Missing, or Incorrect Items

Inspect the shipment promptly after delivery. If an item arrives damaged, appears defective, is missing components, or is not the item ordered, contact PTS Motorsports as soon as reasonably possible and retain the merchandise, original packaging, shipping label, and photographs. Do not install or use a product that appears damaged or incorrect. Verified defects may be subject to the manufacturer's warranty or claim procedures.

Refund Inspection & Processing

Return authorization does not by itself guarantee a refund. Returned merchandise is inspected after receipt. Approved refunds are issued to the original payment method, less the $19.99 restocking fee and any other non-refundable charges permitted by this policy and applicable law. Processing time after issuance depends on the customer's bank or payment provider.

Order Cancellations

Cancellation requests are not guaranteed. Orders may be transmitted electronically to a distributor or fulfillment partner shortly after approval. Once an order has entered fulfillment, cancellation may no longer be possible. If cancellation cannot be completed, the normal return policy applies after delivery.

Listing, Inventory & Pricing Errors

Distributor inventory, product data, specifications, and pricing may change. To the extent permitted by law, PTS Motorsports may correct an obvious listing, inventory, specification, or pricing error and may cancel and refund an affected order before shipment when the product cannot be supplied accurately at the listed terms.

Fitment & Installation Disclaimer

Fitment Must Be Independently Verified

Vehicle and equipment compatibility can vary by production date, model, submodel, engine, trim, factory package, measurements, and prior modifications. The purchaser is responsible for verifying compatibility both before purchase and before installation. The appearance of a product in a search result, distributor catalog, fitment table, or vehicle lookup does not by itself guarantee compatibility.

Modified Vehicles

Aftermarket modifications can change compatibility. PTS Motorsports cannot guarantee that a product intended for an original-equipment configuration will fit a vehicle that has been lifted, lowered, widened, re-geared, tuned, engine-swapped, modified electrically, fitted with non-stock suspension, wheels or tires, or otherwise altered.

Installation & Safety

Many powersports parts can affect steering, suspension, braking, drivetrain, electrical systems, occupant protection, vehicle handling, or other safety-related functions. Installation should be performed by a qualified person using the manufacturer's current instructions, torque specifications, safety procedures, and required tools. Stop installation if the product does not appear to fit correctly or if any safety concern exists.

Inspection Before Operation

The purchaser and installer are responsible for inspecting the completed installation before operation and confirming that fasteners, clearances, wiring, hoses, adjustments, guards, safety devices, and other components are secure and functioning correctly. A product that appears damaged, incorrectly installed, or unsuitable for the intended use should not be operated.

Road, Trail, Competition & Emissions Compliance

The purchaser is responsible for determining whether a product is legal for the vehicle, location, and intended use. Products identified for racing, competition, closed-course, or off-road use must be used only as permitted by applicable law. PTS Motorsports does not represent that every exhaust, emissions, tuning, lighting, sound, safety, or other regulated product is legal for every jurisdiction or application.

Manufacturer & Distributor Information

Specifications, photographs, descriptions, compatibility data, and warranty information may originate with manufacturers or distributors and may change without notice. Product photographs may be representative of a product family rather than the exact model-specific variation. When exact dimensions or specifications are critical, verify the current manufacturer part number and documentation before ordering.

Terms, Warranty & Liability

Product Information

PTS Motorsports makes reasonable efforts to present accurate product information. However, descriptions, dimensions, photographs, colors, specifications, availability, fitment data, and other information supplied by manufacturers, distributors, and electronic catalog systems may contain errors or may change without notice.

Manufacturer Warranties

A product may be covered by a warranty offered by its manufacturer. Unless PTS Motorsports expressly provides a separate written warranty, manufacturer warranty terms control the product warranty to the extent permitted by law. A warranty claim may require photographs, troubleshooting, proof of purchase, inspection, return of the product, or direct review by the manufacturer or distributor.

Disclaimer of Additional Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT FOR AN EXPRESS WRITTEN WARRANTY THAT APPLIES, PTS MOTORSPORTS DISCLAIMS ADDITIONAL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY LIMITATIONS, SO A LIMITATION MAY NOT APPLY TO A PARTICULAR CUSTOMER.

Selection, Installation & Use

The purchaser assumes responsibility for selecting a product appropriate for the intended application, verifying fitment, obtaining proper installation, following manufacturer instructions, maintaining the product, and operating the vehicle or equipment safely and lawfully. Improper selection, installation, modification, maintenance, or use can create a risk of product failure, property damage, personal injury, or loss of manufacturer warranty coverage.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PTS MOTORSPORTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING FROM PRODUCT SELECTION, FITMENT, INSTALLATION, MODIFICATION, MISUSE, VEHICLE MODIFICATION, COMPETITION USE, OR FAILURE TO FOLLOW MANUFACTURER INSTRUCTIONS. WHERE A MONETARY LIMITATION IS LEGALLY PERMITTED, PTS MOTORSPORTS' AGGREGATE LIABILITY RELATING TO A PRODUCT WILL NOT EXCEED THE AMOUNT ACTUALLY PAID TO PTS MOTORSPORTS FOR THAT PRODUCT.

Customer Legal Compliance

The customer is responsible for compliance with laws and regulations concerning vehicle use, registration, road or trail use, competition, emissions, noise, lighting, safety equipment, towing, and other requirements applicable to the customer's location and intended use.

Fraud, Payment & Order Verification

PTS Motorsports may delay, verify, cancel, or refund an order when reasonably necessary to investigate suspected fraud, payment irregularities, address discrepancies, inventory errors, pricing errors, or other circumstances that prevent safe and accurate fulfillment.

Third-Party Fulfillment

Some merchandise may be shipped by a manufacturer, distributor, or other fulfillment partner. Shipment origin, packaging, carrier, and delivery timing may therefore vary by item. Multiple products in the same order may arrive in separate shipments.

Consumer Rights Preserved

Nothing in these terms is intended to waive a right, remedy, warranty, or liability that applicable law does not permit to be waived or limited. If any provision is unenforceable in a particular jurisdiction, it should be enforced only to the maximum extent legally permitted without affecting the remaining provisions.

Shipping & Fulfillment

Fulfillment

Products may ship directly from a distributor, manufacturer, or other fulfillment facility. Items in the same order may ship separately and may arrive on different dates.

Inventory & Delivery Estimates

Inventory feeds and delivery estimates are provided in good faith but can change because of distributor inventory adjustments, carrier conditions, weather, holidays, address problems, or other circumstances outside our direct control. An order confirmation does not guarantee that distributor inventory remains available until fulfillment is accepted.

Shipping Address

The customer is responsible for providing a complete and accurate delivery address at checkout. Address-change requests cannot be guaranteed after fulfillment begins. Additional carrier or reshipment charges caused by an incorrect or incomplete address may be the customer's responsibility to the extent permitted by law.

Delivery Problems

Review tracking information promptly. Contact PTS Motorsports if a shipment appears lost, damaged, or materially inconsistent with the order. Preserve all packaging and shipment documentation when reporting shipping damage.